Refund and Cancellation Policy

Space is limited, and reservations hold that seat for you. We understand that situations beyond your control may arise, therefore these rules apply:

Please give us at least 24-hours notice if you are unable to attend. Cancellations require a minimum of 24-hours notice before start of class time and date.

Participants are given one opportunity to reschedule, and it must be rescheduled to a class within 60 days of the original class date.

No fee will be charged for rescheduling if completed 24-hours prior to the start time and date of class.

Any rescheduling within the 24 hours of the start of the class is subject to a $10 processing fee.

Any cancellations and rescheduling within the 12-hours of the start of class will not be accepted.

If classes are canceled, the participants shall be notified by email and refunds will be issued.

Refunds for CPR/First Aid books:

All sales are final on American Heart Association books.

*The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of the fees needed for AHA course materials, do not represent income to the AHA.